About Us
ABOUT US
About Ozark Hills Insurance: Your Trusted Ozarks Advocate
A Message from the owner David Hall
“At Ozark Hills Insurance, our philosophy is simple but unwavering: We do what is best for the customer, every time. Since we first opened our doors in 2002, my mission has been to ensure that every family and business owner in the Ozarks has a licensed advocate in their corner. We don’t just sell policies; we build relationships rooted in transparency and local accountability.” — David Hall, Owner & Principal Agent
David Hall
Owner & Principal Agent
Our Legacy: Over Decades of Local Service
Ozark Hills Insurance was established in 2002 (originally as ISI Insurance) with a vision to provide superior coverage across Missouri and Arkansas. In 2012, we transitioned to our current headquarters in West Plains, MO, and officially rebranded as Ozark Hills Insurance.
Over the last 20+ years, we have expanded to three convenient office locations, growing our team of career-long specialists while maintaining the same “customer-first” philosophy that defined our first day in business.
Our Legacy: Over Decades of Local Service
As an independent agency, we aren’t tied to a single provider. We work for you. Our staff of highly experienced agents—including specialists in Medicare, Farm, and Business coverage—utilizes a comprehensive market-search process to find tailored policies that minimize your specific risks while maximizing your savings.
We are the Ozarks’ go-to agency for all lines of coverage, including:
Agriculture & Rural Living: Specialized Drought Insurance, Crop Coverage, and Farm Owners Policies.
Personal Protection: Home, Auto, Motorcycle, and Individual Life Insurance.
Health & Senior Solutions: Expert-led Medicare transitions and Individual Health plans.
Commercial Business: Workers’ Compensation, General Liability, and Business Auto solutions.
Whether you are visiting us in West Plains, Mountain Home, or through our specialized regional outreach, you can expect the professional expertise of a national firm delivered with the heart of a hometown neighbor.
Ozark Hills Insurance: Frequently Asked Questions
How can an independent agency like Ozark Hills Insurance save me money? As an independent agency, we aren’t tied to a single insurance provider. We shop dozens of highly-rated carriers simultaneously to find the best coverage at the most competitive rate, often uncovering savings that “big box” insurers miss.
Does Ozark Hills Insurance offer specialized farm and drought coverage? Yes. We are specialists in the unique risks facing Missouri and Arkansas producers. We offer comprehensive Ag-business solutions, including Multi-Peril Crop Insurance (MPCI) and specialized Drought Insurance designed to protect your livelihood during low-rainfall cycles.
What is the best way to transition onto Medicare in West Plains or Mountain Home? Transitioning to Medicare can be complex, which is why we provide dedicated health specialists like Emily Martin (NPN 20703876) to guide you. We audit your current needs and compare Medicare Supplement and Advantage plans to ensure you have no gaps in coverage.
Can I get a quote for both my personal and business insurance in one place? Absolutely. We are a full-service agency. Whether you need a simple auto policy or a complex workers’ compensation and general liability package for your business, we provide a unified point of contact for all your insurance advocacy.
What does it mean when you say, “We do what is best for the customer, every time”? This is the founding philosophy of the owner, David Hall. It means our recommendations are based solely on your protection and budget—never on carrier incentives. If a policy isn’t right for you, we won’t sell it to you.